Privacy Policy

This Privacy Policy outlines how South Yorkshire Capital Trust Bank ("we", "our", or "us") collects, uses, discloses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

  • Personal Information: Name, date of birth, address, phone number, email address, national insurance number, and other identifiers.
  • Financial Information: Bank account details, transaction history, credit history, employment and income details.
  • Technical Information: IP address, browser type, login data, device identifiers, and cookies (see Cookie Policy).

2. How We Use Your Information

  • To provide and manage your banking services
  • To verify your identity and prevent fraud
  • To comply with legal and regulatory obligations
  • To inform you of updates, products, or offers with your consent
  • To enhance our services and improve your digital experience

3. Sharing Your Information

We may share your data with:

  • Regulatory authorities such as the FCA or HMRC
  • Trusted service providers (e.g., IT or payment processors)
  • Credit reference agencies and fraud prevention bodies
  • Other financial institutions, where required for transactions

4. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict data processing in certain cases
  • Withdraw your consent at any time (for marketing purposes)
  • Data portability – request transfer of your data to another provider

5. How We Protect Your Information

We use industry-standard encryption, secure servers, firewalls, and authentication tools to protect your information. All staff are trained on data protection and confidentiality obligations.

6. Data Retention

We retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, or reporting requirements.

7. Cookies and Tracking

Our website uses cookies to enhance your experience and analyze site traffic. You can manage cookie settings in your browser. For full details, please refer to our Cookie Policy.

8. Third-Party Links

This website may include links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at:

South Yorkshire Capital Trust Bank
Email: privacy@sycapitaltrust.co.uk
Phone: +44 114 555 1234
Address: 1 King Street, Sheffield, South Yorkshire, S1 2AA, United Kingdom

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South Yorkshire South Yorkshire Capital Trust Bank is a company incorporated in England and Wales with company number 07454474 and registered office at 10 Norwich Street, London, EC4A 1BD. South Yorkshire South Yorkshire Capital Trust Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under reference number 541910.

© 2025 South Yorkshire South Yorkshire Capital Trust Bank . All rights reserved.

This website is for authorised intermediaries only. This information has not been approved for use with customers and is not intended for public or customer use. Please confirm that you are an intermediary before accessing information on this website.

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